“My horse broke out in hives after using the horse spray. I’m disappointed because the lotion works great for him. There must be some ingredient in the spray that isn’t in the lotion that he’s allergic to.”
Hi Lauren,
We are so sorry to hear that the spray wasn't a good match for your horse and we wanted to make sure you know that are well within the timeframe for a return (for order 181518). If you would like to return your spray for a refund, please send us an email at info@equiderma.com and we will send a return shipping label.
The only ingredient that is shared between our skin lotion and horse spray is lavender essential oil, so it most likely one of the other essential oils in the spray that is triggering a reaction. It is also possible that the reaction is being aggravated by hight temperatures. Heat will cause a horse's pores to open up, making it more likely for them to experience sensitivity.
We are here to help so please don't hesitate to reach back out.
“This is the best fly spray ever. With other fly spray you need to reapply three or four or five times a day with this its once or twice a day. I love it.”
“Absolutely, positively, without a doubt, the most effectively incredible products, and customer service and care is second-to-none! My three pet "moos" line up in the morning for their fly masks and Equiderma fly spray. I had a senior Draft who was burdened by terrible scratches/pastern dermatitis. Equiderma's zinc oxide paste was the ONLY product that ever worked for him. I would see improvement in his open sores the very next day after an application, and a complete resolution of Bob's scratches wasn't far behind. My pet goats are bathed in Equiderma's Neem shampoo, and it eliminates their dandruff and soothes their flaky, itchy skin during sheds. They experience total comfort after just one shampoo! Same goes for my dogs who are bathed in Barn Dog shampoo. We love it! Thank you, Equiderma. Your products provide complete relief to my beloved animals!”
Jean, we cannot thank you enough for your 5-star rating! We're so glad to hear that our products are providing relief to your beloved animals. We truly appreciate your loyalty!
