Hi Lori,
Thank you so much for your wonderful review! We love the Liberty Barn and are honored to be able to help in any way we can. Your kind words mean the world to us.
“Unfortunately my horse is allergic to it he broke out in bumps and then it got dried out and scaly.... And I tried it twice I gave it at least a week in between applications just to see for sure if that was the cause and sure enough it was.”
Hello Lorraine,
We are so sorry to hear about this! We certainly never want to be the source of discomfort for any animal so if an allergic reaction is suspected, we recommend ceasing use, as you've done. We'll go ahead and issue you a full refund for your last purchase. Please feel free to donate the remaining product to another barn in need, and let us know if there is anything else we can help with.
Dear Lori,
Thank you so much for your fantastic 5-star rating of our Zinc Paste! We truly appreciate your feedback and are thrilled to hear that you love our product.
“Glad this doesn’t have any neem in it. This paste protects wounds and blemishes from flies better than SWAT. For bug bites, rubs, nicks, and cuts, I put some of the Equiderma lotion on and a layer of the Zinc paste; by the next day it’s usually calmed down, dry, and untouched by flies.”
Dear Linda, we greatly appreciate your feedback and are thrilled to hear that you are satisfied with our product! A hoof abscess can be so frustrating and it's great that the zinc paste helped. Thanks again, and happy trails!
Best regards,
The Equiderma Team
“All 3 of my lovely horses have pink noses so I apply this paste to prevent sunburning and it really does help. it is also a great moisturizer for the nose. Very easy to apply. I like the consistency of this paste. I highly recommend this outstanding product!! I have also used this paste on small wounds.”
Thank for your feedback, Alice! We are so sorry that our Zinc Oxide Paste didn't work out for your mare and hope she is feeling better. We processed your refund last week. Please let us know if there is anything else we can do for you.
