Dear Youn Kyu Lee,
Thank you for taking the time to leave your feedback. We’re sorry to hear that you found the shipping charge expensive and appreciate your suggestion about offering more delivery options.
Our goal is always to ensure your order reaches you quickly and securely, and while we currently rely on the shipping rates calculated by our chosen courier DHL, we understand how important it is to provide options that work for our customers' budgets.
Going forward, we will seek to explore additional shipping methods to give customers more choice and flexibility.
Thank you again for taking the time to leave this feedback, as it helps us to find ways we can improve and better fulfil our customers' needs and expectations.
Please don’t hesitate to reach out to us directly if you have any further concerns.
Kind regards,
The Equiport Team
