“Absolutely love this product! Always leaves my face feeling so hydrated without that thick/heavy feeling I used to get some from moisturisers. Would highly recommend.”
Hi Jordan,
Thanks so much for your recent review, I'm really sorry to hear your feedback in regards to our Hyaluronic Serum. This isn't the type of feedback we hear about the Hyaluronic Serum, as this is our best selling skin treat, so this is such a shame!
The Hyaluronic Serum helps to increase skin's internal water content, which helps to keep skin firm and plump at a cellular level, whilst balancing and strengthening barrier function. As it is Water Based it does need to be followed by a Moisturiser in order to nourish the skin. Without one you could be left feeling dry as it absorbs into the skin without leaving a barrier. Have you been following with a moisturiser at all?
I have send you an email to follow up if you wouldn't mind keeping and eye out for it.
Kindest, Meg
Skin Service | skin@esmi.com.au
“Love it leaves my face feeling so soft snd hydrated. I run out and didn’t have any for a week and could tell the difference from not sure it. Now I make sure to have extra in the cupboard”