“My god this product STINKS. It smells so rotten I couldn’t even use it enough to see if it works on my skin because the scent is atrocious… I’m not sure if I got an off batch but my god. The smell alone is enough for me to tell everyone NOT to buy this”
Hi Hayley, Thank you so much for your review.
I am so sorry to hear you didn't love your complimentary SPF. As our SPF is all natural there is no 'added fragrance' so what you smell is the blend of the natural ingredients. Some people absolutely adore the SPF, and for some, the scent isn't for them. We try to keep our products fragrance free where possible as there can be allergens in so many - and we certainly steer clear of any artificial fragrances to keep our SPF as clean as possible. Thank you so much for your feedback and we will be sure to pass it on.
Customer Care | hello@esmi.com.au
“I purchased this after reading lots of reviews and speaking with friends who have used it. It absorbs nicely and isn’t oily once it is on. Unfortunately, after a week of daily use, my skin is now extremely dry and sensitive. My face burns when I shower and under my eyes feel like they are sunburnt! The skin around my eyes is also extremely red and flakey. I have no concerns with my skin so I’m not sure how this product has damaged my skin this much. I have stopped using it and my skin has taken a few days to begin to recover. I am extremely disappointed as the $45 I paid for the product is a waste! I am having similar issues with the BB cream but the reactions aren’t as bad. I use other SPF products on my skin and have never had a reaction!”
Hi Laura, Thank you so much for taking the time to leave you Review. I believe you have already been speaking with lovely Meg from our Skin Service team. If there is anything else we can assist you with though, please do reach out - we are always here to help :-)
Kindest, Customer Care | skin@esmi.com.au
“Love how it absorbs fast and leaves a cute glow, it suits me! However it does smell a bit funny, but not funny ‘ha ha’ more like ‘wow that’s a strange new smell’ but would still buy it again and again and again!”
