“Bought the mug as a gift. Although it had a slight issue, Dave at Espressoparts handled it expertly and kindly. So, this review is really for Dave, whom I cannot rate highly enough, and Espressoparts, which is clearly a solid company. Now that the previoulsy mentioned issue has been taken care of, I can say that the mug is a big hit. But the real 5-star review goes to Dave and Espressoparts.”