“Hi - and thank you for your wonderful and prompt customer service.
I received a second Saeco Portafilter basket, as the first one was way too tight and difficult to get in and especially, out. Unfortunately the second one was exactly the same as the first one. I have had this machine for more than 20 years and I have never had to use anything but my fingers to remove the basket. The ones that you have sent are so tight that I have to use a lever, all around the entire basket edge, twice. I have been using it with the hope that it will loosen with time.”
“The Portafilter is made of good quality, fits well and snug into the Barista espresso SIN006 which is made in italy. I have used it, and works perfectly, not flimsy very firm and good quality. Recommeneded.”
“The basket fits too snug for my interchangeability desire. Buy it works, it will loosen up over time, and Espresso Parts answered my email promptly and seemed genuinely driven to make my purchase successful, or quickly give me a refund. What more cold you ask from a vendor?”
