“I like your products but, although I paid extra for express delivery, it was a nightmare to get them from the delivery company in Portugal: very bad.
Will probably not order again.”
Thank you for taking the time to share your experience with us, Ana. We are sorry for the inconvenience with the delivery time. Unfortunately, we have no influence on the postal route but please write us an email to support@xouxouberlin.com so that we can accommodate you otherwise.
“Perfect case for my iPhone 14 pro max, very good customer support as I ordered the incorrect case by mistake but I was refunded and got the right one straight away.”
Thank you so much for the 5-star rating of the Light Olive Phone Case, Martin! We are so glad that you were pleased with the case and with the speedy customer support you received when you mistakenly ordered the incorrect case. We appreciate your loyalty and look forward to seeing you again soon!
“If you want to ruin your first time worn 100% polyester premium golf polo, then don’t wait, buy this phone case. If you carry with strap, this case rubs against your body of course, and it “sands” the clothing.”
Thank you for taking the time to share your experience with us.
We are sorry that you had an unpleasant experience with our product and understand that it is annoying.
If you have any questions about our products, please do not hesitate to email our customer service team so they can help you as soon as possible.
