“Dear xouxou team,
I’m very disappointed and dissatisfied with the quality of the case I got. It’s not my first case from your brand but this one is just not worth the money I spent and after just several days of use it is peeling all over - the top cover is just coming off.
I’m sorry to write such a negative review but I’d appreciate if you could propose a solution. I can send you the photos of the case current condition.”
Thank you for taking the time to share your experience with us, James. We are sorry for the inconvenience.
Please send us an email to support@xouxouberlin.com so that we can help you as soon as possible.
Thank you for your 4 star review, Adele.
We are glad that you are satisfied with the quality.
We understand that it is annoying when the delivery time is delayed.
Unfortunately, we have no influence on the postal route but we will gladly pass on your feedback.
