Thank you for taking the time to share your experience with us, Mariana. Please send us an email to support@xouxouberlin.com so that we can help you as soon as possible.
“Ordered weeks ago. Neither received the order nor ever received a response to my inquiries to the support@xouxou in this regard. That's not even 1 star, that's a flat zero.”
Thank you for taking the time to share your experience with us. The email address of our customer service is support@xouxouberlin.com.
On weekdays you will receive a reply within 24 hours. Could you please send your mail again, because unfortunately we have not received a message from you. Thank you for your support.
