That's great, Sarah! Thanks for the five star rating of Black Lanyard. We're absolutely thrilled that you love it. Super Beautiful appreciates your support!
“Hallo,
durch den jetzt vergrößerten „Kolben“ vom Karabinerhaken erhoffe ich mir eine lange Nutzungsdauer des Produktes. Es ist ansonsten so toll. Ich liebe es. Bin gespannt. Und einen hervorragenden excellenten Service habt Ihr bei Ersatzteilen! Weiter so”
Danke, für deine 4-Sterne Bewertung Kerstin. Wir freuen uns, das du unsere Produktverbesserungen zu schätzen weißt und das du dein Lanyard toll findest und es liebst. Solltest du Fragen haben, stehen wir jederzeit zur Verfügung. Danke, für deine Unterstützung!
Hey, please excuse the negative experience. Please email us the order number and a picture of the defective item to support@xouxouberlin.com so we can help you as soon as possible.
Thank you so much for your glowing 5 star rating of the Black Lanyard, Barbora! We are glad to hear you've found a significant improvement of the attachment of the carabiner at the connection with the lanyard! We truly appreciate your loyalty and support. Thank you for choosing us!
Thanks so much for your kind words about Black Lanyard, Sara! We take customer satisfaction seriously, and we're thrilled to hear that you had such a positive experience. We strive to provide top-notch support and make sure our customers are happy every step of the way. If there's ever anything else we can do for you, please don't hesitate to reach out. Thanks again for leaving a review!
Thank you for taking the time to share your experience with us. Please send us an email to support@xouxouberlin.com so that we can help you as soon as possible. Our customer service team will respond within 24 hours during the week. Please understand that the response time may be a little longer on weekends.