“The case quality is great, only drawback is the bad quilting carabiner. It breaks down in a month or month and a half. I’ve had at least 4 lanyards broken when I had to switch to the first generation strong carabiner lanyard(non-revolving). I want my case to be durable, and that’s the only way it works.
Please make an option to choose a normal carabiner for a lanyard.”
Hey, please excuse the negative experience. Please email us the order number and a picture of the defective item to support@xouxouberlin.com so we can help you as soon as possible.
Thank you so much Elle for the 5 star rating of Moss Slim Lanyard! I'm so thrilled to see that you love our product as much as we do. Thanks also for mentioning "A little bit of fall... Perfect with my case in Chalk!"; we're glad that you were able to enjoy your purchase in all its beauty. And thank you for being such a loyal customer!
Thank you so much, Jean, for your 5 star rating! We're so happy to hear that the support quickly answered you. We appreciate your feedback and kind words!
