Thank you for taking the time to share your experience with us, Anke. We are sorry for the inconvenience. Please email us at support@xouxouberlin.com so that we can help you as soon as possible.
Thank you for taking the time to share your experience with us, Monique. We try to find a length in our launches that most customers can use for themselves. Therefore, our straps can also be adjusted in length. If you have any questions about how to adjust your strap, please don't hesitate to email us at support@xouxouberlin.com.
