Thank you for taking the time and sharing his experience. We are sorry for the inconvenience. Please email us at support@xouxouberlin.com so that we can help you as soon as possible.
Thanks so much for the 5 star rating, Maria! I'm so glad you're enjoying our Black Spiral Rope and that you love the idea behind it and are using it a lot with your xouxou case!
Thank you so much, Lizeth, for your 5 star rating of Black Spiral Rope! We're so glad you found it to be very functional and that it met your expectations. It means the world to us, and we're so glad you like the product!
Thank you for taking the time to share your experience with us. We are sorry for the inconvenience.
If you have any questions about your product, please email us at support@xouxouberlin.com so we can help you as soon as possible.