“Excellent price excellent quality would one million percent only use euro car parts for anything for my car great service! I order and the next day it’s here great!”
“I Unfortunately have not had the opportunity to use the battery yet, as the next day delivery service did not work and I never got to take it down to Manchester where my car is currently stuck, I tried on four occasions and got four different ticket numbers for a call back from the Care helpline before and after because I’m still waiting for a refund on my next day delivery I’m now sitting on top of the battery that I didn’t need to buy for another month as I won’t be back down in Ramsbottom for another three weeks really unhappy with the service unhappy with the care team who were supposed to contact me and haven’t done so don’t do online orders not recommended”
“I see that I’m far from alone in having had a battery delivered where much of the acid had leaked into the packaging materials. The vapour alone caused nasty stinging to my hands, arms and face. I gave up on the phone after 45 minutes, sent an email asking for an explanation/help (what am I supposed to do with the noxious packaging ?) but no reply. Sent a further email a week later but still no reply after another two weeks. I don’t think that Coronavirus can now be used as an excuse for such an absence of service. If they can manage to dispatch products I don’t really see why they can’t handle returns/exchanges of faulty products; particularly in cases where they have delivered harmful items. Eurocarparts Ticket number 1178667, 2nd June.”
