“Just purchased this wheel and received extraordinary customer service! Before now they painstakingly answered ALL of my questions about 4-5 EUCs, giving me detailed responses every time. It didn't matter who responded to my email, I was greeted and helped each time, always with patience and respect.
There's a reason why they're trusted by the entire EUC community in Atlanta, GA! I'll be coming back to review the Commander Pro after a few hundred miles. THANK YOU EWHEELS!”
Hi Brittany, we're thrilled to hear that you had an extraordinary experience with us. We pride ourselves on providing detailed responses and exceptional support to our customers, as you've seen!
Thank you again for choosing eWheels, your support is what keeps up going :)
“Hello everyone this was my first EUC purchase from e-wheels. First EUC period for that matter. There has been some small things that needed attention but the staff and Jason from e-wheels has been top notch. Super quick to respond to e-mails really second to none in the customer support side of things. They have been really quick at sending things out that I needed really with know questions asked Even throwing in freebies along the way. So far I'm pumped with my purchase, and happy i got into the hobby. E-wheels is a really good company to buy from. Thanks guys for all your support and help.”
Thank you so much for leaving us a fantastic 5-Star review! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with your very first EUC purchase from eWheels. We always strive to be prompt and ensuring a smooth purchasing process. Whenever possible, we try to send freebies along the way. Be safe out there, and enjoy your new ride!
“Laic, here I received my CPro 50e and I have been loving it. The wheel doesn’t feel heavy ounce moving but you feel the weight in the beginning when stopping. Jason and the team at ewheels are very helpful. #best customer service and that is why I keep coming back for their service.”
“Inner tube and fender purchase went well. They sent the wrong fender and sent out a replacement without having me send back the old one. I was very happy with the customer service and hope to purchase my next wheel through them. Very professional and great response times.”
“I’m now on my fourth wheel from ewheels and I have been satisfied every single time from the product to to the quick response of the customer service has been fantastic they really take the time to make sure your happy with your purchase and and since I first got my first wheel it’s been nothing but joy thanks Jason”
Great photo of the Commander Pro! We definitely value your loyal patronage and are gladly willing to assist any and all customers, new and returning. We strive to provide the same level of service for everyone, even hoping to improve our caliber of support.
“I am not a big fan of writing reviews, but I am willing to take the time to give my opinion. I just love my Commander Pro. At first glance, it seems to be a heavy wheel; however, the way it behaves is awesome. I think for a big wheel, Begode/EB has selected the best weight distribution balance for nimbleness and stability. I have changed the stock tire for a Michelin PS2, and it feels way better! Taking advantage of the teardown, I have rechecked bolts; they were tightened; some of the smaller rollers were a little sluggish; I have added locktite; the inlets for the batteries were well sealed; the only possible ingress of water seems to be the hole where the front lights are mounted. solved with a silicone compound. I love the latest decision to accept firmware upgrades. It improves the wheel a lot. I am riding in race mode /soft, and it's a dream. The best of all, as always, was the assistance with the purchase and the impartiality of Jason and his excellent eWheels team.”
Glad you're enjoying the Commander Pro! We really appreciate you taking the time to provide your detailed review, its clear that you enjoy the product and have spent some time to make sure its running at its best. We are glad that you have found the perfect balance of nimbleness and stability in the wheel. We hope your friend is recovering well, thank you for being a loyal customer and for your continued support!
