“I like to comment here on the Inmotion V8 and the Customer Support:
1. V8: It has been pure joy using this high-tech device that is so simple to understand, ride, and enjoy. It flies up the steep hills of Sausalito, California as it breaks when riding them down. I can only recommend this for any serious "glider"
2. The support by EWheels throughout this process has been fantastic. eWheels has not only delivered on promises but supported me with specific questions and added advice on technical manners and is always quick to respond and also provide online and telephone support when needed. It gives me great comfort to work with a firm that customises their offering to the customer.
In sum, you are in good hands with eWheels!”
“Working with Jason on purchasing my Inmotion V8 has been a great experience. I fell in love with this monowheel right away...it has a smooth ride, handles great, and the customizable lights make it really fun to ride.
But this testimonial is really for Jason's customer service. Whenever I had ANY questions for him, he was extremely prompt with his response and always helpful. When I shot him an email about getting the mobile app set up, he replied right away. When I asked him about some LED lights that went out after I dropped my wheel, he sent me replacement LED strips for free under warranty AND included a tutorial on how to install them. And when I put my cover back on and realized that I had lost a screw in the process, he offered to send me on as well.
I can't recommend Jason at eWheels enough. Thanks for all of your help!
-Jon Chintanaroad”
“So I just bought the V8. OMG! It's awesome.. I can't ride it yet but here I am at the Hard Rock in Vegas trying to ride it and this girl ask if she can help me balance. .... yep! Guys this very well might be a chick magnet......”
“I have been researching online and on you tube for several months now on purchasing an electric unicycle, and I finally decided on an Inmotion V8, and decided to purchase from EWheels instead of eBay or ( Amazon, I could only find the V5F there), Due to the Reviews about Jason and the service there.
First let me say the three reasons I went with the V8...
1. A more intermediate wheel with power and range I felt like I could grow into, I was afraid I would want to purchase another one in a few months :) maybe not the worst scenario ...
2. The many videos on You Tube that showed and reviewed this wheel all were extremely positive...
3. The only bells and whistles I wanted were the lights and a built in handle and that's it, no speakers etc...
Secondly let me talk about EWheels ...
I placed my order on Friday night March 24th, I ordered the V8 and extra inner tube (I live in AZ lots of pokez (cactus) on the roads as my grandkids would say) and a cover for the V8. First thing Monday morning 3/27 I received an email from Jason at EWheels with a lot of really good information about getting started and links to videos and the app and a message about my order, apparently they were out of the covers and Jason let me know immediately which I thought was extremely proactive and was definitely the right thing to do from a customer experience standpoint, he also promised to send some of the bumper padding at no cost and refund the cost of the cover if he was unable to locate a cover for me. Later that day he sent me another email verifying that he was indeed out of the covers and that he would refund and send me the padding in lieu of the cover. Again I really appreciate his upfront heads-up and short term solution for my order, I really feel like his focus was on making me a happy camper right out of the gate :).
Now the Wheel... wow what can I say except AWESOME!!! it arrived at my house on Thursday 3/30 around noon with an 80% charge and everything in the box packed well and no damage whatsoever :) On Friday I started practicing doing the various things a newbie would do after watching countless hours of video on YouTube lol... I expected I wouldn't even be able to ride it until I practiced for at least one to two weeks for one to two hours a day well guess what :) some how I was able to get the hang of it within that first hour and yea I still need lots of practice but I have been cruising around the neighborhood and even my kids are amazed that I caught on this quick. Now I do have to tell you it was not with some major spills and crashes but I wear the necessary gear (Wrist, knee, elbow and helmet) and yes I have already scratched up the outside not to bad, but if I would have only had the cover on it, it actually would have been worse. Once I get much better I will order a new case anyways but for now the padding is doing its job.
The only negatives about the wheel for me anyways, was the lack of a pad for the upper calf area however I used some of the padding to solve that for now, it did come with some ankle pads which for me were needed :), and the app which I expected based on the reviews I read.
I will be doing business with Jason and EWheels in the future for replacement parts for the V8 and some accessories. And I'm sure there will be an upgrade in the future to a Gotway maybe a monster :) but for now I am extremely happy with my purchase and with the excellent service provided by Jason,
Hopefully I can get some of the videos uploaded soon to you tube.
Thanks EWheels,
Danny (Poopa) Thornton”
“I purchased the InMotion V8 in December 2016 and it is my first EUC. I can definitely say that I am hooked. It took me about 2 hours to feel comfortable going forward and making tight turns. I have put 60 miles on since January 4th when I received my wheel and really enjoy riding it. I have no other wheels to compare my experience but I can say I am impressed with the power and the range so far. I can easily see myself riding an 18 inch wheel with a long range battery by summer 2018. I live in Pennsylvania and I have never seen one of these around but glad I discovered these cool inventions.
The customer service here is top notch. Jason answered all my questions very fast and everything went smooth. I ordered a cover for the V8 but I received one for a V5. Jason responded with a tracking number for the new cover and a shipping label to return the one for the V5. I received the correct cover in 4 days. Again, I cannot say enough about the customer service here. Overall I would rate my experience a 5 out of 5. Look forward to making another purchase in the future!”
