We're so sorry to hear that your mat didn't fit as expected. As a customer-centric company, that's certainly not what we want!
Misfitting mats can be due to a number of reasons. In the future, we welcome you to reach out to our Support Team so that they may investigate and resolve the issue.
In the meantime, we're so glad you're happy with your mat and hope you enjoy for years to come!
“This is great. We can finally LOOK at our nice table, instead of the ugly protection cover that came with it. We knew we would have to cut it by a tiny bit because our table was an odd size. It was easy enough with a box cutter. And if you place hot plates, cups on it, it can become a bit warped. But that comes with the territory of a plastic cover, so we're just making sure we use coasters.”
Thank you, Karis! We're so glad you're enjoying your new table protector. In the future, should you be interested in a more customized approach, we'd be happy to help build your custom protector without the need to cut further. In any case, it sounds like it's working well for you. We hope you enjoy for years to come!
“I was very impressed with the attention that was paid to my order and questions by Susan Olan. As a direct result, i will be ordering a very large mat for my dining room table and another two smaller ones.”
“Love it! Perfect fit. The dimensions were right on!
My ONLY concern is how pointy the corners are since there is a little tiny overlap. We have 2 toddlers who dominate our kitchen and have gotten scratched on the face and arms. But an easy fix- just apply corner protectors!! I’d definitely recommend this company and would purchase from them again!!!”
Thank you, Lora! Your table looks fantastic! In the future, should you be interested in a different corner radius, just let us know. We can certainly customize the corner to match your needs. :)
“Katie Slaughter did a great job on this and our last order. We got it before our requested date! We love them. A neighbor saw ours and wants to order.”
