“I am VERY particular about everything but even more so when it comes to detail. I didn’t think ExactMats could get my protective mat for my new dining room table exact but I was willing to take a chance because my table had to have some type of protection. I received it today and had to get it out immediately! I couldn’t believe my eyes!! It is exact!! ExactMats sent me a tracing kit to trace my table since it wasn’t a simple shape. You’ll see that in the photos. I traced it, sent the template back and within a week and a half my ExactMat was on its way to me. I am more than pleased! The quality and fit are prefect and it looks really nice! You can barely tell it’s there. I’d also like to say, customer service with Ellie S. was superb! She responded to every email I sent promptly and happily answered all my questions. Good customer service is a very important part of a successful business and it’s very hard to come by these days. Ellie S. is a huge contribution to your business! Thank you & you guys there at ExactMats keep up the great work!”
“Sent exact mats a photo of my measurements and they advised me what size to purchase. It is a hair larger than the desk, but I don't mind. I could have ordered 1/8-1/4 inch shorter on one side. The mat looks great and holds up to daily use and a cat!”
“Buy with confidence!
This a company that stands behind its products and really is customer-centric!
The product is just the thing to protect our dining table top and the fit is well... EXACT!
We had very professional and courteous assistance from customer support (shout out to Katie - thank you!) to perfect the fit.
A wonderful buying experience and an American-made product that will become a part of the heirloom it is protecting!”
Thank you, Carol! We're so glad that Katie was able to help create the perfect product for your needs and we hope you continue to enjoy it for years to come!
