“The bed and cabinetry look good and strong enough.
The delay in receiving the package was too long: over a month.
The documentation for mounting the bed was inaccurate, making the process a bit hard.”
Hi Edouard,
Thank you for taking the time to share your review. We are sorry to hear about your delivery delays experienced and instruction manual issue. This is disappointing. Please know that your feedback will not go unnoticed and will be passed on to our logistics team for further review. We would love the opportunity to have this reviewed and have messaged you privately to assist you further.
Warm Regards,
EzSpace
Hi Kara,
We're thrilled to hear that you find our bed awesome and that you're impressed with it. We appreciate your rating and would like to thank you for your feedback regarding the instructions. We have located your order details/case number and we have also sent you a private message to assist you further.
Warm Regards,
EzSpace
Thank you for taking the time to share your review. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
“The bed is definitely a two-person job to put together. All-in-all very happy with my purchase and would definitely purchase it again! It saves so much space and looks sleek when put away. My son is using it most of the time. I found it useful for an after-lunch nap.”
Thank you for taking the time to share your review, Flynn. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
“Excellent customer service from Jen and Sophie. I made a mistake during the assembly and accidentally screwed through a panel. I contacted Ezspace and after a few emails, a brand new part arrived at no cost to me! Great product!”
Thank you for taking the time to share your review, Emily. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
“Excellent company to deal with. The delivery was spot on, no complaints at all. Very friendly and courteous.The bed is really nice when put together. My little boy can’t wait to sleep in it. Would definitely recommend and useagain.”
Thank you for taking the time to share your review. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
Thank you for taking the time to share your review, Yuki. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
Thank you for taking the time to share your review, Kim. We are delighted to hear about your recent purchase with us and the quality met your expectations. We are glad to know that we have made another customer's shopping experience great.
