“Recently tried to purchase 2 feather flags for my smoke shop only to have a rude unprofessional representative Jesissica belittle and down talk me on my order which was clearly not my fault. After she so rudely informed me that I would have to pay an additional fee for her mistake. I had to indure her stank aditude and rushing me off the phone. At that time I just choose to cancel the order. You should have better and more professional personal answering the phones who are patient and knowledgeable in fixing potential loyal customers problems and complaints.”