“The best quality flags I've seen and the price point was an extreme value. I was blown (no pun intended) away by the quality and ending up ordering 4 more flags!”
“I just received the feather flags and they look good. The custom color is lighter than I expected but will work. I still need to see how they will hold up in the weather but they seem well made. My complaint is the customer service. I worked directly with their staff by email creating the artwork, once I approved the artwork I asked how do we proceed and was sent a link for a semi-custom feather flag and was told to put in the notes "Ian had the artwork in his files." I created my order using the link they sent and put in my notes about the artwork and paid with my credit card. Later that day I received an email from another staff member saying my order was a customer order, not a semi-custom and there would be an additional cost. How am I supposed to know that? I worked with their staff creating the art and then used the link they sent me. I had spent some time creating the flag I wanted and the additional was not a huge amount so I paid the extra. I then received another email saying "I've transcribed the financial transaction listed in the invoice below. After calculating everything the new total to upgrade to Fully-Custom flags is $63.98, which can be paid with this new link. Our sincerest apologies for the confusion." They had now added almost $100 to my original order. When I called them directly all I got was to take it or leave it. Feels to me like bait and switch and I will never work with this company again.”
“Great quality flags and fair pricing. My custom order did not take long to make or ship, they sent me a proof the day I placed my order! Very pleased!”
“Staff was very helpful in explaining their products and helping us find what we wanted as well as customize our design. Email responses were prompt. Will definitely use them again!!”
