“Wow! This company went above and beyond to make me the perfect flag and get it to me by my deadline - which was pretty absurdly fast! They were able to get me thru the entire process of design and get the product into my hands within a week! I promise I won't do a rush order like that again on them - but I will definitely order again! The flag is really good quality and my boss couldn't be happier!”
“I requested a custom flag be made in remembrance of an old friend on short notice and they were able to make it happen with ease. Fantastic company that I will definitely return to next time I need a flag made.”
“Overall, I am happy with the size of the flag, quality and design. It was just the email communication that could have been better. We needed flags by a certain deadline (3 weeks). I reached out with an idea of what design we had in mind and the date we needed the flags by. Diana was able to create the design the next day and in one draft! I was initially impressed how fast that was. I thought the design would take up most of the process, but it was the quote that took long to finalize (a week). I understand I made changes to my order (double sided 12ft to a one sided 10 ft), but they never acknowledged if I could get it done by my deadline, and the replies I received for each email took a day each time and were vague...EMAIL: I would like to add on the cross base. Can you give me a quote? REPLY: for the bogo deal, you will need to add that on seperately. OK, but how much is it to add on? So when I "double emailed" them in one day, I was told they were short-staffed due to COVID and to call for urgent matters. OK, NO PROBLEM. I took my urgent matter and called them. I got all of my questions answered in one call. Had I known that was all it would take, I would have just called them from the beginning. Then perhaps I would've saved a few days of email exchanges and got my order without paying an expedited fee at the end. So lesson learned, for those with "urgent matters", do not email, just call.”
“Feather Flag Nation was great to work with...even after normal business hours and being short-staffed. They got my order in on time and while shipping was crazy expensive (I'm hopeful that wasn't them but the shipper) ultimately I got my order and the flags were perfect! Thanks again FFN!!”
“We recently did a Grand Opening for a new location and ordered a custom inflatable man to promote and draw attention to the store - we were able to get the colors that match our brand, add our logo and a special call-out about our KOSHER selection. The kids loved it. Overall, satisfied customer and looking forward to using it over and over in the future =)”
