“Poor! I ordered 2 Cherry Bakewell Caramels (£18) on 17th March 2024 and have still not had them delivered ! Tracking Number: FF6346483686GB. My account was debitted on 18th March 2024. No I am not a happy bunny ! Today is the 25th March 2024. I think my order number was AJZGUZMT”
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you've experienced regarding the delivery of your order. Our customer service team has informed us that there was an issue with the address provided, leading to the non-delivery.
Despite this error, we want to assure you that a replacement has been dispatched after providing us with the correct details. We understand that mistakes can happen, and our priority is to ensure your satisfaction. Please accept our apologies once again, and we hope the replacement reached you without any further issues.
