Fuji 40mm Tatami Series Mat - 1m x 2m - Earth Reviews

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About Fuji Mats Australia:

Founded by passionate and dedicated martial arts professionals, Jimmy Pedro and Lia Hatashita joined forces with two of the industry’s leading facility outfitting specialists – Tom Tschida and Patrick McCarty. Our passion and combined 50+ years of experience bring our clients the highest quality Martial Arts and Fitness Facility systems available. We are excited to help make your dream become a reality by designing and outfitting your facility with our top of the line FUJI products and our expertise! OUR VISION: FUJI MATS ARE MADE WITH THE HIGHEST QUALITY MATERIALS AND CRAFTSMANSHIP. FUJI Mats will endure your most intense training for many years of Judo, MMA, Traditional Martial Arts, fitness, yoga, and more.'

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Phone:

3 9357 5354

Email:

info@fujimats.com.au

Location:

Pipe Road,,
Laverton North,
Victoria
3026

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“Although the product was good dealing with the company was a complete let down. The product was over 2 months late and you could not get a straight answer from the person I was dealing with.”

1 Helpful Report

Hello Darren, Thank you for taking the time to share your feedback, and we sincerely apologise for any inconvenience you experienced with the delay in receiving your order. We value your insights and would like to address your concerns. Firstly, we want to clarify that the product you ordered is a custom order item, and it's not part of our regular stocked inventory. Custom items are specifically brought in upon special requests, and the production process begins only when confirmation is officially made, typically at the acceptance of our terms and when a deposit is received for the custom item. We understand that the extended wait time for your order was frustrating, and we genuinely apologise for any communication lapses during this period. We are committed to improving our processes and ensuring a more transparent and efficient experience for our valued customers. If you have any further concerns or if there's anything specific you'd like us to address, please feel free to reach out to us directly. Your satisfaction is of the utmost importance to us, and we appreciate your patience and understanding. Thank you for choosing our custom products, and we hope to have the opportunity to better serve you in the future.