“I sent a review yesterday, a installed the new lamp you sent me and already my TV has a notice indicating that the new lamp needs to be changed soon. This notice went off right after I put the new lamp in. What should I do? The TV is working don't know for how long.”
“I am a proud Sony customer, I used the product for many years, and have experience nothing but "GREAT" service. I would also like to commend the technical, and service department for their immediate response ro my service concern one week ago, total professional courtesy, and resolve to my concern. Thank you for your immediate response, and customer satisfaction. I am a happy customer.”
“I purchased a lamp replacement from another company, it worked for a month and then blew out, they sent a replacement lamp but that one wouldn't even work. We were almost on the verge of giving up on the TV and just buying another one. I decided to try one more time and I'm glad I did. The lamp came in fast and packaged tightly. I put it right into my TV and it worked perfectly. So far so good! My husband and my family are happy! Thanks”
