Bring Your Own Phone - For Activation on our GSM Network Reviews

4.8 Rating 20 Reviews

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About Gen Mobile:

Gen Mobile is a wireless service provider that runs on America's largest 5G networks. We believe in making nationwide and international wireless plans accessible to all by offering affordable and subsidized solutions. Together with DISH Network/Echosphere, the fourth-largest mobile provider in the US, we are reimagining wireless and create groundbreaking new experiences for all.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

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“Very nice saves hundreds every month on this international plans”

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Posted 5 years ago

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Posted 5 years ago

“I am happy with the service I received. I would have liked to be told I needed to tell you the imei or meId before you shipped the sim in the instructions. If I hadn't responded to the email, I feel I might still be waiting for it. And fyi, the H/M/D on the box was actually the same as the number I found following your instructions - which I thought I needed to activate the phone before I could follow them. So something I thought should take 4 or 5 days took close to 2 weeks. Plus the phone was under a 30 day warranty; so the timing mattered to me in this case. But your customer service has been responsive and this is a detailed report of my experience. Thank you.”

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Posted 5 years ago

“I have a Samsung S6 and wanted to to save money. I'm mostly using my phone for texts and took the gamble to try Gen Mobile. I bought the $10 plan which gives me unlimited texts and data. I was skeptical at first but then the next day I received a call from their customer service team and they actually walked me through moving my phone to their network. It took about 1/2 hour and it actually worked! I appreciate their customer service team and the caring way that they treated me. I highly recommend Gen Mobile to anyone looking to save money or over and beyond support.”

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Posted 5 years ago