“They’re good, better than any option I’ve tried, it’s a little bit of a bummer that the liquid is so fragile and is rough on your throat if you let it get damaged which is easy in FL, but I’d rather it not change if changing the formula to prevent this compromises it’s quality. Thanks for always making trustworthy products!”
“Nice soft prices for auto vape pen ,,,and quality of oils used,also makes this a great price point.Nice vape for folks without more aggressive issues. Has a subtle calming effect”
“I don't like giving bad reviews. But these pens burn the hell out of your throat. I wrote to ask why and was told basically that I was doing it wrong or to much. You can hit it one time and it burns like heck. I know how to vape. They told me I wasn't the only one who mentioned this. So I don't know.”
Hi Justin,
We're sorry to hear that you had a negative experience with our vape pens. We'd be happy to provide you with a discount for any of our other products. Please contact support@getmaku.com
“I enjoyed it and would get it again but one out the three I ordered broke before it was half way gone. The light on the bottom remains on and nothing happens when you pull on it.”
Hi Alekona,
Thank you for your feedback, this is how we improve our products and customer experience. We're sorry to hear that you had a negative experience with one of our vape pens. To rectify the situation, we went ahead and processed a new order for you, free of charge. Check your inbox when you get a moment to view your order confirmation details.
Please email support@getmaku.com if you have any questions, additional comments, or concerns. We'll be happy to help :-)
With Gratitude,
The Maku Team
