“I still have not received a label despite the fact that I have called and asked someone along with emails for the past month. Do you just want orders even though I paid extra for free returns in case something didn't work out? I'm extremely disappointed. I'm still waiting!”
Hey Jill! We're so sorry to hear you're disappointed! We sent over the return label on the 4th + just resent it again! If you're not seeing it please try checking your spam or junk folder! xx
“I hated the fact that my hats didn’t fit, but this company made the return process very easy… and seamless. I’m a sucker for the customer service… they have me as a customer for life.”
We are so sorry to hear that your hats didn't fit initially but we're so glad that our customer service team was able to help provide an easy + seamless return process! It truly means the world to us that we have you as a customer for life! Thank you so much for sharing! xx
