“This color is more of an ash brown vs highlights like I thought when purchasing . It doesn’t match my hair and they won’t allow me to exchange. Good quality, not so good customer service .”
“I paid for overnight which took two days to get to me but thankfully they refunded that. When I researched them, the extensions were NOT what I expected. they have a greasy wet texture and are not at all what the picture looks like. extremely disappointed and will not order again”
“Don’t trust the consultation! Received a consultation and was told my color would match the suggested color that was recommended to purchase. I received an old, beaten up box and the color did not match at all. My hair is black! At a minimum, the company should master this very common color. When I reached out to customer service they did not help at all but made sure to tell me there was no returns. This company is a scam. Do yourself a favor and go to an in-person store to get your extensions.”
“Level 2 looks more like an auburn level 4.
18inches is actually 14-16 (if you measure the true length and not the wispy ends)
Beach wave is more of a CURLY pattern
Very difficult to smooth and restyle.
Glam Seamless has great extensions but maybe not for my texture or color.”