Hello Joana,
We see a one time exception was allowed to return your item and an email was sent to you on the process on how to return your items on 1/20/2022. If you did not receive this email please check your spam and junk folder. Feel free to reach out to support@glamseamless.com
“The hair is beautiful but it is very heavy. Also the panel with clips isn’t flexible enough to wrap smoothly around a ponytail unless you have very thick hair.”
“So, I have been doing extensions for MANY years. I am incredibly impressed with the quality of the hair that I received.
I do want to note that the order arrived on time and packaged VERY nicely. Overall, I am happy (and so are my clients) and will order again to switch my other extension clients to GlamSeamless.”