Hello Emma!
Per tracking this was available for pick up
on Collect for Pick Up
CANADA
January 13, 2023, 1:11 pm
I recommend reaching out to your local Canada Post and it might need to be picked up for duties to be paid! If not collected they might reship it back! Please reach out to them.
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=CJ492718343US
“This was returned but my cc has yet to be credited. UPS provided a tracking number that shows you received your merchandise back, why have I not been credited the money?”
Hello Wendy!
This order was refunded on 1/3/2023 to the credit card you used to purchase at checkout. Please check with your credit card company or bank this should have reflected back onto your account.