“Ordered a black skull mug then 2 days later ordered the king and queens love mugs along with a box of gasoline k cups and honestly I was blown away with the craftsmanship of the mugs and the coffee is on point definitely worth the wait awesome products”
Hi Andrew
Thank you for your positive feedback on the cup you recently purchased from us. We appreciate your recommendation, and we're glad to hear that you are satisfied with the product.
We understand that the shipping time may have been longer than expected, and we apologize for any inconvenience this may have caused. We experienced some unexpected production issues during the time of your order, which led to the delay in shipping.
However, we want to assure you that we have since resolved those production issues, and we have taken steps to prevent similar delays in the future. We value your patience and understanding during this time.
If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you and provide any additional information you may need.
Once again, thank you for your support and recommendation. We appreciate your business, and we hope to serve you better in the future.
I apologize for the disappointment you have experienced with the size and quality of the mug you purchased. From your message, it sounds like the size of the mug was provided on the product page. If this information was not clear or you have any further concerns about the size of the mug, please don't hesitate to reach out to us. We are here to help and will do our best to assist you in any way we can.
In regards to the poor detailing of the mug, we apologize for any inconvenience this may have caused. We take all customer feedback seriously, and we will make sure to review the product to ensure that it meets our high quality standards. If you have any further concerns about the quality of the mug, please don't hesitate to contact us. We value your business and want to ensure that you are satisfied with your purchase.
