“I was informed to receive my package on the 24th of February at the latest. The package did not arrive until the first of March. I wish I was informed prior as I was waiting and I paid both 2 day processing fee and quick fee which was a total of close to $100. Which didn't even arrive on time. Product was fine but all the shipping fee and processing fee was ridiculous amount.”
Hello Marius,
Our apologies for the delay of your order due to some supplier issues that we encountered.
We have already processed a refund for the Priority Processing Checkout Option that you availed. The refunded amount will be posted back to your mode of payment in 3-5 business days. A refund notification will also be sent through your registered e-mail.
Hello Eric,
We are sorry to hear that there were some concerns regarding the whiskey decanter that you received. We will have our customer service team reach out to you so that we can fix this as soon as possible.
