This package was last scanned on 12/11/2021
We are experiencing volume well above what typically occurs during Holiday Peak due to the ongoing health crisis. New scanning practices limit contact with parcels moving through the network, which may reduce visibility into parcel status and movement.
“The only reason I did priority processing was because I ordered a previous item for my wedding party that was broken. When I emailed you about the broken merchandise you didn't respond. Awful customer service. I was in a rush to get a new gift before the wedding so I had to use priority processing”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
