Hello,
Thank you for bringing this to our attention and we are sorry for the late revert.
There has been a slight delay with our email responses due to the holiday surge of inquiries couple with a few email glitches on our end but we are back on track.
Due to the delay, we've processed a partial refund for this order. It may take 3 to 5 business days for the transaction to show on your account.
We appreciate your patience.