“The tankards arrived and have chrome plastic handles, not at all what I expected. The engraving is not etched very deep and it's a little difficult to read. The main metal body seems durable and off higher quality. Quality does not match the price.”
Hello Joseph,
Thank you for taking the time to provide us with your feedback. We’re sorry to hear that your experience with our store was not up to your standards.
It appears that our team has already reached out to you to rectify the issue. Please send us a picture of the items that you received.
Thank you for your understanding and for bringing this matter to our attention. Your insights are immensely appreciated as we continue to strive for excellence in all aspects of our business.
