“Very unimpressed with the quality of these mugs. They are very thin and the handles are plastic. For as much as I paid for these I would expect much better quality.”
Thank you for your feedback Derek and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
Thank you for your feedback David and we apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
Hello Stephen, Thank you for bringing this to our attention. We’re sorry to hear that you did find the plastic handles on the item that you received to your liking. Let me submit a product feedback for it so that there will be improvements in the future.
“These tankards are very cheaply made. Cheap plastic handle, hollow steel tankard that is very thin. It felt like something you'd buy for a 10th of the price. I like the company and how fast they send it and how they treat the customer, but terrible product.”
