I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“The mugs are nice, but not very pleased that the handle of the groom's mug has paint chipping off. They seem a little cheap (especially the handles) compared to others we have seen in person, but I guess that is the gamble with ordering online. Also, the names are a lot harder to see in person than in the picture. In the picture that is displayed, you can see the names well, but on the mugs in person, you have to have the light on the mug just right to read it well. We did get our order very quick though, which we appreciate, but I wouldn't recommend buying these mugs to anyone.”
