Hi Justin,
Thank you for taking the time to provide us with your feedback. We’re sorry to hear about the condition in which your order has arrived. Can you send us a picture of the damaged item that you received? This will help us in rectifying the issue.
Thank you so much.
“My people liked the gifts but I was expecting the engraving to be a little better. Also one appeared to be off center. I have a critical eye but the gifts were still well liked.”
Hello,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
Can you send us a picture of the items that you received, please? You may send it via email at gssupport@groomsshop.com. Thank you!
“My order came in great and just in time for my wedding. All bottles were clean and undamaged, the only reason I gave 4 stars is because on my bottle I asked for two lines of design and only received the one, the bother line is the date of my wedding. I'm still happy with the order but just wish I could've gotten the extra line to top it all off.”
