I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“I have received my order of the set of five groomsmen whiskey decanters -23oz. on 12/27/21.
I am very displeased with my order.
Every single personalized engraving is crooked, not centered and the engraving is
a lot smaller than how it is shown in the pictures on your website.
I have not heard back from this site and I have emailed a couple of times now.
They are very unresponsive and the product is not what it looks like in the photos.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“All 5 received no corks/tops on the product. I reached out the support phone number and through the email address and have yet to hear a response or get through to at least leave a voicemail. Single order on a different decanter from GroomsShop came through with top/lid.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“I forgot to expedite my shipping to make sure we received them by my wedding, and they did it for me!! Arrived just in time, all of my groomsmen loved them. Thank you so much!”
