“All of the designs came out well. They seem a bit smaller than the photo implied, though. The designs are also closer to the handle than the photo implies. Other than that, they feel really solid. I’m happy overall with the purchase.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“The mug is beautiful. Your mailing is suspect and getting back to your customer when there is a problem is dismal. Mailing third class so the package cannot be forwarded should be explained and shouldn't even be an option. And, why supply an e-mail address and phone number if you don't answer either?”
“Beer mugs looked great but it took over a month to arrive. I ordered my items on 11/29/21 and received my order on 12/30/21. One mug was also completely different from the ones I ordered. I’ve sent two emails for support and have yet to get a response.”
“I received the wrong item. I tried calling their number cannot get through. I then emailed the company a week ago to fix this problem still haven't back from them.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
