Hi Kyle,
Thank you so much for leaving a feedback. We strive to make sure all of our customers have a great experience with us, and we're so glad you're happy with our product. It really means a lot to us.
We're sorry for the damage on one of the items. We'll have our Customer Service Team reach out to you.
Thank you again for supporting us!
“4 of the 5 mugs we decent, although the names don’t seem to be centered in the same place on all of them. The 5th names isn’t even on the same side as the other 4 and the quality is very poor.”
Hello Mitchell, we are sorry to hear that the personalization of one of the beer mugs is not on the same side as the other four. We have already requested for a replacement to be processed and the tracking information will be sent to you through email once your replacement has been shipped.