Hi William,
Thank you for taking the time to provide us with your feedback. We’re sorry to hear that your experience with our store was not up to your standards. It appears that our team has already reached out to you to rectify the issue. It was an uncommon instance and we’ll do better in the future.
Once again, we apologize for the inconvenience and thank you for bringing attention to this matter.
“Very disappointed in the mugs you sent me.. the graphics are much smaller then the graphics that you post in your ad ,very upset with what u sent,, I WILL NOT BE ORDERING OR WILL I TELL ANYONE ELSE TO ORDER FROM YOUR COMPANY”