“Waited for this item to arrive just to find out the sent me the sand color when I had ordered black. Also the quality wasn’t great at all, cheap straps, flimsy material definitely not impressed at all.”
“my 'Thomas' bag never came in. all other 11 did. Further, the quality of the bag is not what I expected. is it even leather? Customer Service DID follow up with me immediately three days ago which was nice, but I still haven't seen the bag or been updated. My wedding is quickly approaching!,”
