I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“Never again I purchased this for my boyfriends birthday and when I got it the paint was fating the humidor was broken I sent them a email never got a response I tried calling they wouldn’t answer. Waste of money .”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
Here is the tracking link for your order:
https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9261290278773502811967
We can monitor the movement of the package and if it wouldn't reach you by the end of the next week - we can safely assume that the package got lost in transit.
Do not worry as we are still responsible for the money that you have paid. Hence we will reship it to you.