“Smaller than I expected. Don't expect to actually use this in the wild, it's for decoration purposes in my mind.
Took over a month to receive. Granted, the website mentioned production times are long but wasn't specific about the amount of time.
I honestly don't think anyone even started the order until I kept messaging them about it weeks after my initial order.
BTW, you can find these for half price (albeit, you can only engrave 3 letters) at a site called Qualtry dot com. I was super frustrated to see the same exact axes on that site for $15 a piece. Learn from me.”
Hi Jacob,
We are extremely sorry for the delay with your order transpired due to the surge of orders and some delayed shipments from the suppliers. Rest assured that we are carefully planning steps to prevent this from happening again in the future
Thank you for your honest feedback
“I'd give this a 4, because the product is awesome, but it arrived a couple weeks late and neither of the other 2 items I ordered came in at all. Still in contact trying to get it resolved.”
I am sorry that your experience didn't quite match your expectations.We're so glad that you contacted us about the situation; it's important that we get it fixed. Our mistake has cost you a lot of time and money. Please allow us make it right. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe.
