I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe.
“I ordered this mug with $200 of other gifts, this is the only one I received. It is a good product and came on time, but customer service is the worst I’ve experience, and they do not bother to let you know if your other items will ship or are out of stock, or on their status at any point. Would not recommend.”
“While this order arrived I made another order that has never been delivered. It has been over 3 weeks and they still haven't shipped it. I have tried emailing them and heven't gotten a response. I have tried calling them and never got through. I will never use them because I spent alot of money ordering gifts for my groomsman and never got them.”
“I got these personalized for my groomsmen - The mugs are simple, elegant, and classy! Perfect mementos for the occasion. Nice size as well - They won't take up a lot of space in the cupboard, but will look nice filled up with your favorite brew”