Thanks so much for your feedback, Chavis! We really appreciate you taking the time to let us know about your experience. We're very sorry that the decanter was broken when you received it. It appears that you have been assisted by our Customer Service Team and your replacement order has been shipped.
We appreciate that you've given us a chance to rectify the issue. We made sure that your replacement item is also well packed. Once again, we apologize for the inconvenience and thank you for bringing attention to this matter.
“Delivery was fast and product was precise. Wish the font was a bit clearer/more legible, but overall exactly what i was looking for. Would definitely recommend to anyone looking for a groomsman gift.”
