Thank you so much for taking the time to share your experience with us, Jonathan. We apologize for the delay in receiving your order and that it unfortunately arrived after Christmas.
We absolutely understand the disappointment that can come with waiting so long and missing out on the occasion. It was an uncommon instance and we’ll do better in the future.
“I use this for personal use for work. I carry
all my personal stuff and my lunch. I love this bag. High quality, not bulky and is exactly as described.”
“The rating should be 0--I still do not have my cooler--says as of May 16 at shipping facility in Indiana with no updated delivery date--sent email to groomshop and they have not replied to my email asking for an update on my order!”
